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Call us on (02) 9986 2126
Call us on (02) 9986 2126

Shipping Policy

Wet & Forget (Australia) will only ship to an Australian address.

We will send you a confirmation email as soon as you place your order.
If this does not happen it is usually because you have entered an incorrect email address or it has gone to your junk mail.

 

Order and Delivery

This will be subject to stock availability. If we anticipate that you will not receive the goods within that time we will advise the reason for the delay and the likely date of the delivery. You will then be asked to confirm the order or cancel the order. We will not be liable for any delays in delivery of goods or services.

Weekend or Public Holiday orders will be processed on the next working weekday.
Delivery Advice: Most deliveries are exceptionally prompt however:
We cannot give precise delivery times as it is dependent on individual couriers. We just wanted to let you know your order will be shipped, the following working day after you place your order. 

You should expect your delivery within 5-7 working days or 7-10 working days for WA and remote areas.

If your order does not arrive within 7-10 working days, please contact us at sales@wetandforget.com.au or phone on 02 99862126.  For us to help you quickly, please include your order number in any correspondence.

 

Terms & Conditions:

General

All goods and services sold by us to you are sold on the terms of trade set out below. We may at any time vary these terms of trade. These terms of trade may not otherwise be varied unless agreed by us in writing. In these terms of trade, references to "we", "our" or "us" are references to Wet & Forget (Australia) and references to "you" and "your" are references to the customer.

Acceptance

You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the "SUBMIT" button or "I ACCEPT" button. Once your order has been accepted by us this will constitute a binding contract for the supply of the goods or services on these terms of trade

Price and Payment

For all goods or services ordered by you, you must pay the price for the goods or services specified on our website at the time your order is accepted by us. All payments are to be made by credit card (we accept Mastercard, Visa) or bank deposit. We may contact you directly to confirm your credit card details. All prices are in Australian dollars and are inclusive of GST. 

Freight and Handling

You will pay freight and handling charges on any goods you order from us as follows:

All goods delivered within Australia incur a freight and handling charge which is area dependent.

Property/Risk

Property and risk in goods ordered by you from us will pass to you upon delivery of the goods to your specified delivery address for the relevant order.

Liability

Subject to the provisions of this clause, to the extent permitted by law:

  • All warranties, representations and guarantees (whether express, implied or statutory) are excluded;
  • We will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and
  • We limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.
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